Shipping policy

Where we ship
We currently ship within the United States only.

Made to order
Every item in our shop is handmade to order just for you, so please allow 3 to 5 business days for us to create your piece before it ships. As soon as your order is on its way, we will email you a tracking number.

Shipping method and cost
Orders ship with USPS. Shipping costs are calculated at checkout based on the items in your cart and your delivery address, and you can choose from the USPS services offered there.

Delivery times
Once your order ships, delivery time depends on the USPS service you choose. Delivery estimates are provided by USPS and are not guaranteed. We are not responsible for delays caused by the carrier or by events outside our control.

Address accuracy
Please double-check your shipping address at checkout. If you notice a mistake, contact us right away and we will do our best to update it before your order ships.

Damaged or missing packages
If your order arrives damaged or never arrives, please contact us at rusticmemories25@gmail.com or (816) 313-2632 and we will work with you to make it right.

Questions
We are happy to help. Reach us anytime at rusticmemories25@gmail.com or call or text (816) 313-2632.